Privacy Statement

The protection of your personal data is important to ALIOS SA.


This Privacy Statement (hereinafter referred to as the Statement) describes the way in which the company under the name “ALIOS SA” (hereinafter referred to as ALIOS) located in Moschato at 17 Arachthou Street, P.O. Box 183 46, acting as a data controller, processes your personal data (hereinafter referred to as the Data). For any questions regarding the processing of your data, please do not hesitate to contact us via:

  • email: info@alios.gr
  • mailbox: 17 Arachthou str, 183 46, Moschato.
  1. A few more information about ALIOS SA
    ALIOS SA manages the website www.alios.gr which is mainly addressed to professionals of the catering industry (chefs) and through it you can be informed about the available products of the company. The huge range of our company’s products covers specialized needs arising from the trends of the season with a variety of items that cover all cuisines. From Asian, international, traditional Greek and Mediterranean to seafood, we have all the necessary products and tools that every kitchen and every chef needs.
  2. What is Privacy Data?
    Privacy data is the personal information about an identified, or identifiable living individual (e.g. name, full name, home or email address, Internet Protocol (IP) address, cookie ID, location data, personal identification number, personal identification number, etc.). Different information which, if gathered together, can lead to the identification of a specific individual, also constitutes personal data.
  3. What is the Processing of Privacy Data?
    The term “processing” covers a wide range of operations carried out on personal data, whether by manual, or automated means. It includes the collection, recording, organisation, structuring, storage, adaptation, or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or any other form of making available, association, or combination, restriction, erasure, or destruction of personal data.
  4. Which of your Privacy Data are processed by ALIOS SA?
    We only collect the data we need that is appropriate and clear for the purpose for which it is intended. We periodically review the data we hold and delete anything we do not need. Indicative of these may include:
    ‧ Name and surname,
    ‧ Phone Number,
    ‧ Email,
    ‧ Cookies & IP address
    ‧ Mailbox address,
    ‧ User’s photograph
  5. For what purpose does ALIOS SA process your data?
    ALIOS SA processes your data:
    ‧ for the proper functioning of the website www.alios.gr,
    ‧ to answer the questions you submit via email,
    ‧ to send you e-newsletters,
    ‧ to post your articles on the www.alios.gr website,
    ‧ to satisfy any requests concerning the exercise of your rights that you submit either by email or to the company’s postal address,
    ‧ for the fulfilment of its contractual obligations,
    ‧ for the recruitment of staff and cooperation with partners,
    ‧ for the targeted promotion of its products.
  6. What is the legal basis for the processing of your data by ALIOS SA?
    The processing of your data is carried out in accordance with:
    ‧ your consent where required,
    ‧ our obligations arising from the law and our legitimate interest.
  7. Who are the recipients of your data?
    The recipients of your data are exclusively the competent personnel of ALIOS SA, who are committed to maintaining the confidentiality of the data of which they become aware in the context of their work or the provision of their services. As a rule, ALIOS SA does not transmit your data to third parties, except when clearly required by the applicable legal framework.
  8. How do we ensure that our partners/suppliers respect your data?
    Our partners/suppliers have agreed and contractually committed to:
    ‧ maintain confidentiality and impose corresponding obligations on their staff,
    ‧ not transmit data to third parties without our written permission,
    ‧ take organisational and technical data security measures,
    ‧ inform us of any incident involving a breach of your data,
    ‧ delete and/or return your data to us, upon termination of our contract
    ‧ comply with the legal framework for the protection of personal data and in particular the General Data
    Protection Regulation (GDPR).
  9. Does ALIOS SA send your data to countries outside the EU?
    ALIOS SA does not transmit your data to countries outside the EU.
  10. For how long does ALIOS SA keep your data and when does it delete them?
    We retain your data for as long as necessary to fulfil the purpose for which we have collected it, unless an extension of this time is required due to legal claims or legal obligations. The data collected by cookies is automatically deleted.
  11. Is your data safe?
    ALIOS SA is committed to safeguarding your data and has taken the necessary and appropriate organizational and technical measures to protect them from any form of accidental or unlawful processing. These measures are reviewed and modified when necessary. What are your rights? You have the right:
    ‧ be informed about the processing of your personal data
    ‧ to have access to your personal data concerning you
    ‧ request the rectification of incorrect, inaccurate or incomplete personal data
    ‧ request the erasure of personal data when they are no longer necessary or if their processing is unlawful
    ‧ object to the processing of your personal data for marketing purposes, or on grounds relating to your particular situation
    ‧ to submit a request for restriction of the processing of your personal data in specific cases
    ‧ receive your personal data in a computer-readable format and send it to another controller (‘data portability’)
    ‧ to request so that decisions based on automated processing which concern you, or significantly affect you, and which are based on your personal data, are made by natural persons and not only by computers. You also have the right in this case to express your views and to challenge the decision.
  12. When does ALIOS SA respond to your requests?
    ALIOS SA will respond to your requests free of charge, without any delay and in any case within (1) one week from the date of receipt of your request. However, if your request is complex, or if there are a large number of requests, or if it depends on third parties, then it may need to take up to (2) two months to respond to you. If your requests are manifestly unfounded, or excessive in particular due to their repetitive nature, ALIOS SA may impose a reasonable fee, taking into account the administrative costs of providing the information or performing the requested action, or refuse to follow up the request by giving reasons for its response to you. For further information, you may send an e-mail to info@alios.gr.
  13. Does ALIOS SA use automated decision making including profiling when processing your data?
    During the processing of your data, ALIOS SA does not make decisions, or carry out profiling based on automated processing of your data.
  14. What is the applicable law during the processing of your Data by ALIOS SA?
    The applicable law is the Greek law, as formed in accordance with the General Data Protection Regulation 2016/679/EU and Law 4624/2019 and in general the applicable national and European legislative and regulatory framework for the protection of personal data. The competent courts for any disputes arising in relation to your data are the courts of Piraeus.
  15. Where can you seek redress to check whether your rights have been respected?
    If you do not receive a reply within the prescribed period (one month with – under certain conditions – an extension of two months), or the reply you receive is not satisfactory, or the issue has not been resolved, you may contact the Personal Data Protection Authority (www.dpa.gr).
  16. How will you be notified of any amendments to this Statement?
    ALIOS SA shall update this statement whenever necessary. If there are significant changes to the statement, or to the way we process your personal data, we will publish on our website (www.alios.gr) the update of this statement before the changes take effect and we will notify you by any appropriate means.  ALIOS SA encourages you to read this periodically to know how your data is protected. This document entered into force on 30/01/2024.